Physicians & Providers
Trusted by Southern California’s top physicians
Proudly serving patients across Southern California. See our coverage.
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Why GrandCare?
GrandCare has been consistently recognized as a 5-STAR provider of home health services by the Center for Medicare and Medicaid Services (CMS). GrandCare’s care management process delivers safe, high-quality care. We manage the care management processes and transitions to ensure every patient has the opportunity to safely move to the next step in their care. GrandCare’s holistic approach to patient care that includes smooth transitions between providers and across settings is critical to achieve safe patient handoffs, eliminate preventable errors and improve the care experience across the continuum, positively impacting:
- Readmission rates
- HCAHPS scores
- Length of stay
- Cost of care
GrandCare works closely with physician offices to ensure that physician protocols are followed at each visit. We can complete patient evaluations in the evenings, weekends and holidays. Let us help you ensure that your patients receive the best care and successfully transition to a home care setting.
Coordination of Patient Care
The coordination of care process at GrandCare has been developed to effectively manage the health of our orthopedic and cardiac patients through effective and timely communication between members of our care team. We take a multiple disciplinary, patient-centered approach to developing individualize care plans to meet best practices and to ensure patients receive the highest quality of care that is efficient and cost effective. We have developed orthopedic and cardiac standard operating procedures, incorporating physician protocols, and predictive workflows that follow individual patients through their care programs to improve outcomes for the patients, providers and payers.
Our Leadership Team
All members of our executive leadership team are steeped in healthcare experience across a variety of functions including operations, consulting, medical practice, insurance, finance, legal and organizational development.
Services We Offer
GrandCare Health Services is a 5-star, trusted provider of post-operative rehabilitation in Southern California. Following the physician’s plan of care, we work closely with patients, families and physicians to provide results-oriented quality home health care. Our primary focus is to ensure the patient’s transition from an acute care setting to a home setting is safe, effective and successful. Our services include:
Orthopedic and Cardiac Rehabilitation Specialists
GrandCare is the leading provider of in-home orthopedic and cardiac rehabilitation in Southern California. Learn more about how we can partner to provide excellent clinical outcomes.
Our team consists of skilled nurses, physical therapists, occupational therapists, speech therapists, medical social workers and home health aides supervised by a dedicated and experienced clinical management team. Our team works closely with each patient, their family, and their physician to develop a plan of care that is customized to the needs of every patient.
We specialize in Orthopedic and Cardiac Rehabilitation as this is our clinician’s expertise. Our team consists of over 150 clinicians across Southern California. Our in-house therapy team is led by Area Directors of Therapy Services; our directors require therapists to have experience in orthopedics, home health, home exercise programs, special precautions, and manual therapy. Each physical therapists’ competencies are signed off by the Area Director of Therapy Services. Most of our therapists are Doctors of Physical Therapy with years of experience treating orthopedic and spine patients.
Our team of nurses have experience in supporting post-acute orthopedic and cardiac patients in the home through performing comprehensive patient assessments, observing, teaching, training, managing, and evaluating patient specific health needs to ensure a successful recovery. Our nurse’s competencies are signed off by our Director of Patient Care Services for each location to meet best practices and ensure quality patient care.
Areas We Serve.
Proudly Serving the Following Communities:
We are available for patients in all metropolitan areas of Southern California, including Los Angeles County, Ventura County, San Bernardino County, Orange County, Riverside County, and San Diego County.
Alhambra | Beverly Hills | Burbank | Downey | Glendale | Huntington Park | Inglewood | Long Beach | Los Angeles | Malibu | Manhattan Beach | Pasadena | Pomona | Redondo Beach | Santa Clarita | Santa Monica | Sierra Madre | South Gate | South Pasadena | Temple City | Torrance | Walnut | West Covina | West Hollywood | Whittier
Camarillo | Fillmore | Moorpark | Oxnard | Port Hueneme | Santa Paula | Simi Valley | Thousand Oaks | Ventura
Banning | Beaumont | Calimesa | Canyon Lake | Cathedral City | Coachella | Corona | Desert Hot Springs | Eastvale | Hemet | Indian Wells | Indio | Jurupa Valley | Lake Elsinore | La Quinta | Menifee | Moreno Valley | Murrieta | Norco | Palm Desert | Palm Springs | Perris | Rancho Mirage | Riverside | San Jacinto | Temecula | Wildomar
Anaheim | Buena Park | Costa Mesa | Fullerton | Garden Grove | Huntington Beach | Irvine | Laguna Beach | Lake Forest | Mission Viejo | Newport Beach | Orange | San Clemente | Santa Ana | Seal Beach | Tustin | Westminster
Carlsbad | Chula Vista | Coronado | Del Mar | El Cajon | Encinitas | Escondido | Imperial Beach | La Mesa | Lemon Grove | National City | Oceanside | Poway | San Diego | San Marcos | Santee | Solana Beach | Vista
Chino Hills | Chino | Ontario | Upland | Rancho Cucamonga | Fontana | Rialto | Redlands | San Bernardino | Yucaipa | Highland | Muscoy
Our Process
STEP 1
GrandCare receives a referral from a healthcare provider.
STEP 2
An intake representative will check if the patient is eligible for services and obtain insurance authorization. The clinical management team will review the patient’s clinical information to ensure that the patient is appropriate for home health services and ensure that the patient’s clinical needs to not exceed the cost of services.
STEP 3
Patients are assigned a Case Manager to ensure patient’s transitions smoothly form the acute care or ambulatory treatment setting to home. The Case Manager overarches the coordination of care between the discharging entity, the following physician, and the visiting clinician(s), ensuring the patient’s care plan is developed, implemented, coordinated and monitored, and the patient intervention and goals are achieved.
STEP 4
Depending on the order for home health services, the SOC clinician will complete the SOC visit and subsequent assessment visits will take place if multiple disciplines have been ordered. Each ordered discipline will provide a SOC/Assessment report to the respective Case Manager per the SOC/Assessment standard operating procedures to guide the delivery of safe, appropriate, and effective care.
Refer a Patient
Referral Phone: (866) 554-2447
Referral Fax: (866) 975-7331
Click Here to Download Referral Form
If you are interested in learning more about our services and would like to be contacted directly, please submit your contact information below and a GrandCare Specialist will reach out promptly.
FAQs
Here are the most frequent questions and answers we get.
GrandCare assigns a dedicated case manager to each physician to ensure regular communication and coordination of care. Case managers provide regular updates on patients’ progress to the physician’s office. We also complete quarterly business reviews and custom reporting based on the physician’s preference.
GrandCare’s care team closely follows the individual protocols of each physician and each patient. Following the physician’s plan of care, GrandCare assesses the individual needs of the patient to ensure the best course of care is followed.
GrandCare therapists are required to have experience in orthopedics, cardiac recovery, home health, home exercise programs, special precautions and manual therapy. Each physical therapists’ competencies are signed off by the Area Director of Therapy Services. Most of our therapists are Doctors of Physical Therapy with years of experience treating orthopedic and cardiac patients. We provide ongoing orthopedic rehabilitation training for all of our staff members. Our team is passionate about providing the best quality care for patients recovering from an orthopedic injury or procedure.
We try to assign the same clinicians throughout the course of care for each patient. This helps the patient feel more comfortable and build a connection with their nurse or therapist. There are rare occasions when we are not able to accommodate this due to change in time of day, day of week and after-hours requests.
GrandCare’s physical therapists are required to have experience in orthopedics, cardiac recovery, home health, home exercise programs, special precautions and manual therapy. Each physical therapists’ competencies are signed off by the Area Director of Therapy Services. Most of our therapists are Doctors of Physical Therapy with years of experience treating orthopedic and spine patients.
Exercise programs are developed with our Director of Therapy Services and adapted to each individual patient’s needs. GrandCare’s therapists closely follow the physician protocols for each patient in developing and following an exercise program.
GrandCare is recognized as a leader in orthopedic and cardiac home healthcare. GrandCare has consistently received 5-star ratings from CMS and value-based purchasing scores in the top 10%. We cover all metropolitan areas of Southern California and accept a variety of payers. Our excellent clinicians and proprietary technology help us deliver reliable, consistent excellence with readmission rates less than half of the state and county averages.
Resources
Patient Testimonials
Providing quality care to our patients is our top priority. We are proud to have over 95% of our reviewers rating us as 5-star on Google and Yelp. See what previous clients have to say about our services! Read more reviews.
Interested In Learning If Our Services Are Right For You Or A Loved One?
Have questions or ready to get started? One of our health care customer service representatives can assist you.
Call 866-554-2447
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