Quality of Care
OUR PATIENTS’ COMMENTS
“I am writing to you on behalf of my 93 year old grandmother who is under regular diabetic care from your agency. Over the past 4 months my grandmother has had the good fortune of being cared for at various hospitals and her new home by one of your outstanding and professional nurses. Your nurse is a rare individual who not only takes pride in his profession but also in the administration of the care and duties he performs. He has not only provided a superior level of care to my grandmother, but has also taken a genuine interest in her well being.” -Darryl, grandson of Grandcare patient.
“The care that we received from Grandcare was nothing short of exceptional. Grandcare’s staff transformed a room in my father’s home into a mini-ICU, complete with respiratory machines and a wound-VAC system. The skilled nurses were able to heal my father’s severe wound shortly after he transferred home, even though my father had spent six months at the hospital. Grandcare’s nursing staff helped us manage through a very difficult situation. Thank you.” -Lydia, daughter of Grandcare patient.
DOCTOR REFERRALS
“Grandcare Home Health Services has provided exceptional home health care services to every patient I have referred. I consider their staff to be extremely professional, efficient and competent. They have accepted a number of my most difficult cases, and they have successfully cared for each patient.”
“I highly recommend Grandcare Home Health Services. I feel they are one of the best home health organizations servicing the Southern California region.”
Dr. Glenn R. Ehresmann
Chief of Staff
University of Southern California - University Hospital
“As an orthopaedic surgeon at the USC University Hospital, I trust Grandcare Home Health Services to provide quality home health services to my patients. Continuity of care is critical to the successful rehabilitation of my patients. Grandcare’s professional and dedicated staff ensure the transition of my patients from an acute setting to a home care setting for continued rehabilitative care and management.”
“I greatly value Grandcare’s experience, attention to quality patient care, and ability to accept complicated cases. Consequently, I highly recommend Grandcare Home Health Services.”
Dr. George F. Hatch III
Department of Orthopaedic Surgery
University of Southern California – University Hospital
“Grandcare provides excellent home health services to a number of my patients, including a number of difficult cases that would otherwise be difficult to place in a home health care setting. Their staff has been exceptional while providing professional, competent, dedicated and caring home health care services to my patients.”
Dr. Shuntaro Shinada
Department of Medicine / Rheumatology
University of Southern California – University Hospital
"Grandcare has serviced some of my most complex and difficult patients for a number of years, and they have provided exceptional home health care services. They have always provided professional, effective and competent staff to service my patients. I highly recommend Grandcare Home Health Services. Their outstanding services stand above other home health providers in the Los Angeles area."
Dr. Francis C. Te
Department of Medicine
University of Southern California - University Hospital
HOME CARE COMPARE
Grandcare Home Health Services consistently ranks above state and national averages in critical patient care categories:
(from Medicare Home Health Compare as at 6/16/09) |
GCHH |
California |
National |
% of patients whose wounds improved or healed |
84% |
79% |
80% |
% of patients who need unplanned medical care to a wound that is new, worse, or has become infected |
0% |
1% |
1% |
% of patients who stay at home after a HH episode ends |
77% |
71% |
68% |
% of patients who had to be admitted to the hospital |
18% |
25% |
29% |
% of patients who need urgent, unplanned medical care |
6% |
18% |
22% |
